1. Introduction
Build & Blend ("we," "our," or "us") is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website, use our services, or interact with us in any way.
Please read this Privacy Policy carefully. If you do not agree with the terms of this
Privacy Policy, please do not access our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Delivery address and billing information
- Payment information (processed securely through third-party payment processors)
- Dietary preferences and restrictions
- Order history and preferences
- Account credentials (username, password)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer service and support
- Personalizing your experience and recommendations
- Sending promotional materials and newsletters (with your consent)
- Improving our website, services, and menu offerings
- Analyzing usage patterns and trends
- Preventing fraud and ensuring security
- Complying with legal obligations
- Communicating with you about your orders and account
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share
your information in the following circumstances:
- Service Providers: With trusted third-party service providers who
assist us in operating our business (payment processors, delivery partners,
marketing platforms)
- Legal Requirements: When required by law, court order, or
government regulation
- Business Transfers: In connection with a merger, acquisition, or
sale of assets
- Consent: With your explicit consent for specific purposes
- Safety: To protect the rights, property, or safety of Build &
Blend, our customers, or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your
personal information against unauthorized access, alteration, disclosure, or
destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the internet or electronic storage is 100%
secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small data files stored on your device. We use:
- Essential Cookies: Necessary for website functionality
- Performance Cookies: To analyze website usage and improve
performance
- Functional Cookies: To remember your preferences and settings
- Marketing Cookies: To deliver relevant advertisements (with your
consent)
You can control cookie settings through your browser preferences, but disabling certain
cookies may affect website functionality.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete
information
- Deletion: Request deletion of your personal information (subject to
legal requirements)
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain
circumstances
To exercise these rights, please contact us at privacy@buildnblend.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, unless a longer retention period is required or
permitted by law. Factors affecting retention periods include:
- The nature of the information and its sensitivity
- Legal and regulatory requirements
- Business and operational needs
- Your relationship with us
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible
for the privacy practices or content of these third parties. We encourage you to review
the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly
collect personal information from children under 13. If we become aware that we have
collected personal information from a child under 13, we will take steps to delete such
information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country
of residence. We ensure that such transfers comply with applicable data protection laws
and implement appropriate safeguards to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices
or applicable laws. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after any changes constitutes acceptance of the
updated Privacy Policy.
